GPS alerts: know the moment a car no-shows, comes back late, or comes back early
A trip’s start and end time on Turo is a plan, not a guarantee. The guest who never shows up, the return that drifts an hour past checkout, the car that’s back at the curb long before it was due — none of that shows up anywhere unless you happen to be watching the right trip at the right minute. Across a fleet of any real size, you can’t be.
TuroVA now closes that gap. If a car is paired to a Bouncie GPS device, TuroVA checks its actual position against the trip’s schedule automatically, and pushes a real-time alert to your phone or computer the moment one of three things happens — even if TuroVA isn’t open.
No Pickup
Turo gives guests a two-hour grace period to pick up after the trip’s start time. If the car is still sitting within a kilometer of the pickup spot once that window closes, TuroVA pushes a No Pickup alert with the car’s year, make, model, and plate.
A no-show you catch the moment the grace period ends is a car you can act on right away — cancel and reopen the listing, follow up with the guest, or otherwise stop the day from quietly going to waste. A no-show you notice tomorrow is a day of revenue you already lost.
Late Return
Thirty minutes after a trip’s scheduled end time, TuroVA checks whether the car has actually made it back. If it’s still more than a kilometer from the return spot, you get a Late Return alert, again with the car’s details attached.
Late returns are billable on Turo, but only if you catch them — and “I think that guest was late” isn’t something you can act on with confidence hours after the fact. A GPS-confirmed alert the moment the window closes is something you can.
No Pickup and Late Return both turn a guess you’d normally make after the fact into something you know the moment it happens.
Early Return
The newest of the three. If a car leaves the pickup spot within the first two hours of a trip and then comes back — genuinely back, not just nearby — more than thirty minutes before the trip is scheduled to end, TuroVA pushes an Early Return alert.
An early return is good news dressed up as a non-event: the car is sitting idle and available sooner than your calendar says it is. That’s turnaround time you can use — getting it cleaned and ready ahead of schedule, or slotting in another guest for the window you didn’t know had opened up.
Turned on with one click
Alerts go to the cohost the car is assigned to, and they’re opt-in: click “Enable push alerts” on the Notifications page once, and your browser handles the rest — no separate app, no polling a dashboard hoping you catch something in time.
Bouncie pairing is what makes all three alerts possible. If a car isn’t connected yet, that’s the place to start.